The class-action lawsuit that claimed Subaru’s Starlink infotainment systems are defective has reached a final settlement. The agreement affects the 2018 Subaru Forester, 2018 Subaru Outback, 2018 Crosstrek, 2018 Legacy, 2017-2018 Impreza, and 2018 BRZ. A New Jersey Judge signed the order this week that is valued at $6.25 million and could benefit 785,000 Subaru owners and lessees.
The Starlink systems consist of Harman Gen 3 audio and navigation head units, and the lawsuit alleged the head units created safety concerns for Subaru drivers.
Owners have been experiencing a number of problems that include backup camera freezing/or shutdowns, loss of audio functions, complete system lockup, display shutoff, inability to shut radio/audio off or turn high volume level down when backing up, radio comes on at high volume when the car is turned on, smartphone favorites aren’t saved, audio/radio functioning is erratic, touchscreen controls are unresponsive, and Bluetooth connectivity issues.